2nd Line Support jobs in Astley, Greater Manchester

Candidates with the relevant experience or job titles of; IT, IT Helpdesk, IT Support Engineer, IT Customer Support, Helpdesk, IT Support, IT Support Technician, Infrastructure Engineer, 2nd Line Infrastructure Engineer, 3rd Line Infrastructure Engineer, 2nd Line Support Engineer, 2nd Line......

Responsibilities: Resolve 1st/2nd line support tickets and escalations within SLAs Diagnose system, network, and performance issues using logs and monitoring tools Perform configurations, maintenance, and updates across hybrid cloud and on‑prem systems Escalate complex...

Your responsibilities will be to: - Deliver 1st & 2nd line support across office and shop-floor environments Assist with Microsoft 365 & Active Directory administration Troubleshoot hardware, software, and access issues Manage onboarding/offboarding...

Support IT projects including migrations, deployments, upgrades, office moves, and new site setups Work closely with senior engineers, project teams, and service desk colleagues Diagnose and resolve hardware, software, server, cloud, and network issues Provide 1st and 2nd line support...

Provide second-line support to finance users and resolve system-related issues. Support wider finance transformation initiatives and continuous improvement projects....

Replicate any complex software issues in a UAT environment, and where necessary ensure an effective handoff to Second Line Support for any Technical Payroll Cases that require bug recording and Jira tickets raising....

Providing second-line support to the Service Team when needed....

Experience & Qualifications Proven experience in a Service Desk, End User Computing, or VIP Support role covering first-line and second-line support activities....

Network Engineer Role Once you have completed all of the mandatory training in step four and have the required two years experience in the IT industry, you will be ready to move into your Network Engineer role....

German Speaking 1st Line NOC Engineer Full Training Provided – No Technical Experience Required Are you fluent in German and English and looking to start a career in technology and customer support?...

Our client is currently recruiting an NOC Engineer to join their hardworking support team. The NOC Engineer will be responsible for ensuring seamless 24/7 operations for both internal and external clients, from live event control to technical troubleshooting....

Infrastructure Engineer £42.17 an hour (Umbrella) 3 Months Hybrid (1-2 days in Oldham) Currently looking for an Infrastructure Engineer to deliver 2nd and 3rd line support of incidents within the Data Centre network...

Proven experience providing 2nd / 3rd line IT support in a service-focused environment. Strong technical troubleshooting skills across hardware, software, cloud services, connectivity and end-user environments....

Support the maintenance of client reports Occasional liaison with the client accounting team to support the planning and forecasting process Contribute ideas to develop marketing and growth strategies Identify and attend industry and networking events to grow network Support...

I'm working with a client who are looking for an engineer with solid Java Spring Boot skills and hands‑on experience owning cloud migrations, primarily on AWS. Key info: Contract: Initial 3 months...

Drainage Technician Location: Haydock Employment type: Full Time, Permanent Working Hours: Monday to Friday, with overtime opportunities available What’s in it for you…...

Want to work for a company with great values? Are you compassionate? Inspiring? Dependable? Collaborative? Then we want to hear from you! We are looking for an inspirational SENCO at our brand new Leigh Park School based in Wigan, Leigh Park is a brand new specialist...

Are you looking for a fresh challenge, with a forward-thinking organisation within the high-tech engineering sector? The Hyde Group are established Industry experts within Aerospace Engineering and have a new vacancy for an airframe fitter working at our manufacturing facility in Dukinfield....

Vehicle Technician / MOT Tester Bolton (BL3) £38,000 pa + Uncapped Bonus & Overtime + New Insured Car Every Year + 2 Family Scheme Cars 40 hours per week £3,000 Welcome Bonus* Join Our Workshop Team Renault...

Pay: £18.50 per hour Job Description: Job Title: Airframe / Aerospace Fitters (x2) - Hourly Paid £18.50 PH - OT Paid at 1.5 first 10 hours then 2x after Location: Manchester About the Role Are you looking...