2nd Line Support jobs in Manchester

Candidates with the relevant experience or job titles of; IT, IT Helpdesk, IT Support Engineer, IT Customer Support, Helpdesk, IT Support, IT Support Technician, Infrastructure Engineer, 2nd Line Infrastructure Engineer, 3rd Line Infrastructure Engineer, 2nd Line Support Engineer, 2nd Line......

Responsibilities: Resolve 1st/2nd line support tickets and escalations within SLAs Diagnose system, network, and performance issues using logs and monitoring tools Perform configurations, maintenance, and updates across hybrid cloud and on‑prem systems Escalate complex...

Support IT projects including migrations, deployments, upgrades, office moves, and new site setups Work closely with senior engineers, project teams, and service desk colleagues Diagnose and resolve hardware, software, server, cloud, and network issues Provide 1st and 2nd line support...

Provide second-line support to finance users and resolve system-related issues. Support wider finance transformation initiatives and continuous improvement projects....

Replicate any complex software issues in a UAT environment, and where necessary ensure an effective handoff to Second Line Support for any Technical Payroll Cases that require bug recording and Jira tickets raising....

Providing second-line support to the Service Team when needed....

Network Engineer Role Once you have completed all of the mandatory training in step four and have the required two years experience in the IT industry, you will be ready to move into your Network Engineer role....

Our client is currently recruiting an NOC Engineer to join their hardworking support team. The NOC Engineer will be responsible for ensuring seamless 24/7 operations for both internal and external clients, from live event control to technical troubleshooting....

Infrastructure Engineer £42.17 an hour (Umbrella) 3 Months Hybrid (1-2 days in Oldham) Currently looking for an Infrastructure Engineer to deliver 2nd and 3rd line support of incidents within the Data Centre network...

Proven experience providing 2nd / 3rd line IT support in a service-focused environment. Strong technical troubleshooting skills across hardware, software, cloud services, connectivity and end-user environments....

I'm working with a client who are looking for an engineer with solid Java Spring Boot skills and hands‑on experience owning cloud migrations, primarily on AWS. Key info: Contract: Initial 3 months...

Are you looking for a fresh challenge, with a forward-thinking organisation within the high-tech engineering sector? The Hyde Group are established Industry experts within Aerospace Engineering and have a new vacancy for an airframe fitter working at our manufacturing facility in Dukinfield....

Pay: £18.50 per hour Job Description: Job Title: Airframe / Aerospace Fitters (x2) - Hourly Paid £18.50 PH - OT Paid at 1.5 first 10 hours then 2x after Location: Manchester About the Role Are you looking...

Senior Bookkeeper Location: Office based, M40 2AF Salary: £14.00-£17.00 per hour Contract: 20-36 Part Time (over 5 days – non-negotiable due to month end deadlines) Benefits...

Vehicle Technician / MOT Tester Bolton (BL3) £38,000 pa + Uncapped Bonus & Overtime + New Insured Car Every Year + 2 Family Scheme Cars 40 hours per week £3,000 Welcome Bonus* Join Our Workshop Team Renault...

About The Role Role: IMD IT Service Desk Analyst 1st Line Location: Manchester, Swindon (M27 8UJ) Contract Type: Permanent Hours: 37.5 - Monday - Friday - 8.30am - 4.30pm Salary: £25,000 - 27,000...

JOB DESCRIPTION About the role Our IT colleagues are vital to the smooth running and maintenance of the systems that enable The Guinness Partnership to successfully deliver services to our customers and to empower our colleagues to work smarter and more effectively...

Business Development Executive Seeking a dynamic and results-driven Business Development Executive to join an Events and Marketing team in Manchester. This role is pivotal in driving growth by identifying new business opportunities, nurturing client relationships, and supporting the success...

IT Technician Placement Programme - No Experience Required Our training will help you kick-start a new career in IT. We are recruiting for companies who are looking to employ our IT support Traineeship graduates to keep up with their growth. The best part is you will...

Business Development Manager Location: Manchester – Hybrid working and Travel across the UK Employment type: Full Time - Permanent Working Hours: Monday to Friday What’s in it for...